Frequently Asked Questions

Common questions about Ask AI - Data Connector.

What is Ask AI - Data Connector?

Ask AI - Data Connector connects your e-commerce data sources to AI through the Model Context Protocol (MCP). This allows you to ask questions and get insights from your data using natural language through AI clients like Claude Desktop, Claude Code, Cursor, and VS Code.

What questions can I ask?

You can ask a wide range of questions across multiple categories:

Metrics & Period Comparisons

Customer Insights

Returns & Refunds

Discount & Promo Codes

Inventory & Stock

Traffic & Conversion Funnel

Sales & Revenue

Product Performance

Third-Party Data (when connected)

Triple Whale: “Which marketing channels drive the most revenue?”, “What’s our ROAS by channel?”

Klaviyo: “Which email campaigns perform best?”, “What’s our email open rate?”, “Which flows generate the most revenue?”

Gorgias: “What’s our average response time?”, “How is customer satisfaction trending?”

How do I obtain API keys for third-party integrations?

See the Data Sources page for step-by-step instructions on generating API keys for each supported platform.

How do I connect my AI client?

See the MCP Setup Guide for instructions on configuring Claude Desktop, Claude Code, Cursor, and VS Code.

What data do you collect?

We collect only the data necessary to provide analytics and insights. See the Data Sources page for a detailed breakdown of what is synced from each source, and the Privacy Policy for our full privacy practices.

Do you store personal information?

No. We do not store personally identifiable information (PII). See our Privacy Policy for details on what we do and do not store.

Can I delete my data?

Yes. When a customer requests deletion through Shopify’s privacy webhooks, we automatically remove all associated data. You can also uninstall the app at any time, which triggers data cleanup.

What plans are available?

See the Pricing page for details on our Free, Pro, and Business plans.